Dear HarmonySite administrator,
We have just completed the upgrade of the HarmonySite integration with the "Stripe" credit card payment gateway - the company that processes all credit card transactions made through HarmonySite.
NOTHING REALLY CHANGES - except for what your customers see when the click the "Pay with Card" button.
This is what they USED to see...
...and this is what they see now...
Instead of a little pop-up, the customer is actually redirected to a separate payment page (hosted on the Stripe servers).
In all other respects, the experience and the process is the same. Your funds from the purchase still arrive into your Stripe account (and your bank account) the same way, and your Stripe account is not affected.
This change has been forced upon us. Credit card payment gateways are coming under increased pressure to make their processes more secure, and hosting their own checkout page gives Stripe a LOT more latitude to do this. This new security is transparent and automatic. The Stripe system looks at each attempt at payment, and if it deems it to be "risky", it will ask the customer to confirm the payment - usually via text message or email. Generally speaking this extra step will NOT happen. Mostly it will just be as before: Enter your credit card details, click "Pay", and you're done.
This new system is still new (within HarmonySite), so if you experience anything unexpected, please contact us.
In harmony,
Mark Virtue
HarmonySite
Australia
+61 2 8005 4277 (Australian number)
In North America, call: 1-415-651-7009 (San Francisco number)
Skype name: mvirtue
