Following up on our previous email (below)...

One of our HarmonySite customers, the webmaster for Tualatin Valley Harmony Masters (www.tualatinvalley.com) has compiled a great visual guide for adjusting each settings on each page of the Mailman Administration Console.  He's taken screenshots of each admin page and annotated each one with instructions, highlighting in yellow just the fields that need to be changed.  A huge job, and we're very grateful to him for allowing us to share these notes with you.

I've attached the guide in PDF format to this email, and will soon be adding it to the online Mailing Lists Setup Guide on our website:  www.harmonysite.com/guides/mailinglists.htm

Any questions, you know the drill...

Cheers,

Mark.

Dear HarmonySite administrator,

I am often fielding support questions that relate to the HarmonySite mailing list system - one of the more complex components of HarmonySite.  To save everyone a lot of time, I have started compiling a "help" page for the mailing list system that HarmonySite uses, which is a separate piece of software called "Mailman", with which HarmonySite integrates.  This help page is not yet complete, but some useful information is already available there.  Specifically, it details how to set up a Mailman mailing list, listing each configuration option that needs to be adjusted, out of the (literally) hundreds of configuration options available, most of which can be ignored.

Up until now, I was never comfortable with HarmonySite administrators entering the Mailman configuration pages, as they are NOT user-friendly, and their hundreds of options are daunting to the uninitiated (and even to experts!).  But with this new help page, it should be easy for any HarmonySite administrator to follow the instructions on the page and get a Mailman mailing list configured correctly.

So now the responsibility for the configuration of HarmonySite mailing lists rests with you, the HarmonySite administrator.  Whenever a new mailing list is created, I will not be doing the configuration of that list for you (as I have been) - you will need to do it yourself.  It should take you less than five minutes for each list, and less than two minutes once you get familiar with the system.

To be clear:  Every time you create a mailing list within HarmonySite, you need to visit this new help page and follow the instructions on that page to get the new mailing list configured correctly, otherwise the mailing list will NOT be fully functional.

If your HarmonySite has been around for six months or more, there's probably nothing you need to do at this point - not until you create a new mailing list.  If your HarmonySite is new, perhaps even still being set up, then you WILL need to read this new help page and familiarise yourself with its contents.  Your mailing lists will likely NOT function correctly until you have checked every mailing list you use to ensure that its configuration is correct.

The new help page is here:

                www.harmonysite.com/guides/mailinglists.htm

Please let me know if anything on that page is unclear, or you need any extra information.

Thanks,

Mark Virtue

HarmonySite

Australia

+61 2 8005 4277 (Australian number)

In North America, call:  1-415-651-7009 (San Francisco number)

Skype name:  mvirtue

mark@harmonysite.com

www.harmonysite.com